Privacy Policy

Pembrook is committed to protecting the privacy of our customers. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from www.pembrookapparel.com (the "Site").

Information We Collect

When you visit our Site or place an order, we may collect the following information:

  • Name, email address, billing and shipping address, and phone number
  • Payment information (processed securely, we do not store full card details)
  • Order history and purchase details
  • Device and browser information, IP address, and browsing behavior on our Site

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your order status or customer service inquiries
  • Improve our products and your shopping experience
  • Send promotional communications (you may opt out at any time)
  • Comply with legal obligations

Amazon MCF and Buy with Prime

Our store uses Amazon Multi-Channel Fulfillment (MCF) and Buy with Prime to fulfill and process certain orders. When you choose to check out using Buy with Prime, your order information is shared with Amazon to verify your Prime membership status and fulfill your order. Amazon processes your payment and shipping information in accordance with Amazon's Privacy Notice.

For shoppers who use Buy with Prime, privacy requests may be submitted through your Shopify account in accordance with Shopify's privacy request guidelines. Requests related specifically to your Buy with Prime account are handled by Amazon.

Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Amazon – for order fulfillment via MCF and Buy with Prime
  • Shopify – our e-commerce platform provider
  • Payment processors – for secure transaction processing
  • Shipping carriers – to deliver your order
  • Legal authorities – when required by law

Your Rights

You have the right to access, correct, or request deletion of your personal data. To submit a privacy request, please contact us at hello@pembrookapparel.com.

Cookies

Our Site uses cookies to enhance your shopping experience and analyze site traffic. You may adjust your browser settings to decline cookies, though some features of the Site may not function properly.

Contact Us

For privacy-related questions, please contact: Pembrook Dayton, Ohio, USA

Email: hello@pembrookapparel.com

Website: https://www.pembrookapparel.com